Prince William County has been awarded second place in the 2025 Digital Counties Survey for counties with populations between 250,000 and 499,999. The survey is sponsored by the Center for Digital Government and the National Association of Counties and acknowledges counties that utilize technology to align with strategic priorities and improve service delivery.
The county was recognized for its focus on cybersecurity practices, modern infrastructure, 311 constituent services, and the Digital Prince William broadband adoption initiative. “Prince William County is honored to be recognized as a top digital county for a fifth consecutive year for delivering exceptional digital government experiences to our residents, businesses, workforce and visitors,” said County Executive Chris Shorter. “This recognition reflects our commitment to meeting residents where they are; offering services that are responsive, accessible and aligned with how our community prefers to engage with government.”
Rob Mancini, Chief Information Officer and Director of Information Technology, stated: “DoIT is highly focused on collaborating closely across county departments and with the county’s leadership team to deliver community-centric solutions that enable the public to timely receive the services and information they need from our government in ways that are most convenient to them.” He added that this recognition highlights the IT staff’s hard work and strong partnerships within the government.
The county’s GovX approach was noted as a key factor in several initiatives. These include PWC 311, a centralized platform for requesting services; PWC Works, an online engagement platform; and SolarAPP+, which automates solar permitting processes. DoIT’s comprehensive IT strategy also contributed significantly to this recognition.
In its 23rd year, the Digital Counties Survey Awards honor the top ten counties in five population size categories. This year, eleven counties in Virginia were recognized.
